As headteacher of Prenton Prep School I have dealt with Katie Walden in her role at the North West Times on numerous occasions. She has always been well-spoken and extremely professional in her manner and has followed up conversations with the promised actions promptly. Katie is a good representative for Colston Media and PPS have, therefore, reused the service on various occasions.
Scarisbrick Hall School
This is to confirm that I have been dealing with Katie for about 3 months now and in all our communications she has been professional in her handling of the enquiry and where possible as offered the best possible rate available and space in the publications we are advertising in.
Lake District Inns & Cottages
Colston Media has really put us on a platform to North West Times readers. We have used them a number of times over the years to promote our Inns and Cottages. Early this year we decided to really push weddings at The Kings Head Inn. Katie, our representative at Colston Media, jumped on this and reached out to us every time there was an amazing chance to get our name out there. Communication between us was clear, so we always knew exactly what er were getting and for how long we would be visible. Katie was also happy to work with us and our right budgets. I provided images and our wedding pack information. From this, the team made a lovely advert that highlighted our best features. All the stress of putting something together was taken away from us. We decided to change the photos used for the earlier adverts which was no problem to the team at all. From all this work, we have started taking a number of bookings for the upcoming year. With out already at the end of March. Due to the area the North West Times is distributed and being accessible online, we really feel this has helped confirm these bookings. We look forward to continuing to work with Colston Media in the future.
Cheshire Falconry Centre
Hi, just a quick note to say thanks to Gary regarding is help in placing adverts with yourself, Gary made the whole procedure very easy and was a great point of contact.
Storthes Hall Park
Good service, great offers simple process and easy to work with!
Oasis Fostering Services
Please find below my thoughts on my experience of dealing with you.
I have always found you to be really polite and patient with me - I have a very busy workload and you have been understanding of this when I haven't managed to come back to you. I have found you to be very helpful and explanatory and have always been happy that I've understood exactly what you are proposing. I have been impressed with how speedy you have dealt with any questions I have had. I was happy with the ad and although it is difficult to always identify where our enquiries come from, we have definitely seen a rise in enquiries - so something is working for us! We would definitely consider using you again and we would definitely recommend you to others.
I wanted to set down in writing my views on the skill with which you have dealt with me over the last months. You are extremely business-like and always make a compelling case for Holdens to advertise. You are efficient and effective and have a no-nonsense approach which is very engaging. Without your sensible and accessible approach, we would never have advertised or thought to do so. You also have the ability to make us as the client feel special and work with us as if you are working for our success. This combination of skills is exceptional as I can testify after a long career in the corporate environment when one is bombarded with services being offered.
If there is anything, I can do to promote your high level of service to us please do not hesitate to let me know.
Livewell by Cheryl
‘ I found Dan to be very informative, understanding and professional. He was also extremely patient, as I asked a fair few questions. Thanks for your help Dan, especially as I am reasonably new to advertising.’
Gwernydd Hall Holiday Home Park
My Experience with you and Colston Media was a positive one, you came across very professional and may I say an experienced and "Good" Salesperson. You were not pushy but you did persevere to get the important points across.
Printed advertising does not work too well in this industry anymore, Online and social Media is bringing in the sales at the moment.
I often speak to Shane regarding advertising as we do a lot of advertising for our charity events. Shane is extremely polite and helpful, responds to queries very promptly, and is a friendly person to speak to. Great customer service :)